Thank you for always using YORUSHIKA smartphone site "Atogaki" and "YORUSHIKA official store".

Information for iPhone users.

When you update to iOS15, the settings will change due to the update.

We are currently experiencing an issue where an error message is displayed when using a credit card to register for or purchase merchandise on the smartphone site "Atogaki."

▼Error message

"The input information is incorrect or some items have not been entered."

If an error occurs, try the following solutions.

Solution

①Please try the procedure using a browser other than Safari.

②If you are using Safari, please change the settings on your iPhone as follows and try the procedure again.

"Settings" ⇒ "Safari" ⇒ "Hide IP Address"

Change "Hide from Trackers" to "Off"

・Setting up a private relay

"Settings" ⇒ "Apple ID" ⇒ "iCloud"

If "Private Relay" is set to "On", change it to "Off"

- Settings to prevent cross-site tracking

Go to "Settings" → "Safari"

If "Prevent cross-site tracking" is set to "On", change it to "Off"

We apologize for any inconvenience this may cause and appreciate your understanding.

We hope you will continue to support the YORUSHIKA smartphone site "Atogaki" and "YORUSHIKA official store."