"YORUSHIKA APP"
From receiving your e-ticket to entering the venue

Those who are using the "YORUSHIKA APP" for the first time
Please make sure to log in from the smartphones of both the successful applicant and accompanying person (only if accompanying person is specified) using the Plus member ID.

  • Download the app

    Send URL to iPhone

    Install the "YORUSHIKA APP" from the App Store.

    After launching the app, tap "TICKET" in the menu at the bottom of the screen and log in with the Plus member ID (email address is also acceptable) and password you used to apply for tickets to access the ticket menu.

    *If you purchase tickets in advance and specify a companion, not only the applicant but also the companion will need to install the app and receive the ticket.

    *To prevent unauthorized use of electronic tickets, you may only change your device and reinstall the app twice a month.
    Please note that if you repeatedly install the app, you will not be able to log in.

  • Phone number verification

    Once you log in, you will be redirected to the phone number input screen. Please enter the phone number of the device you will be using the app on. After entering the information, an SMS message will be sent to your device, so please enter the authentication number provided.

    *The ticket menu cannot be used on smartphones that do not have an SMS contract or phone number.

Receiving your e-ticket

  • Get your ticket

    If you have received an email notifying you that your e-ticket has been displayed, please tap on the "New tickets have arrived" message to confirm that the ticket for the relevant performance is displayed.

    *Please note that there is no need to go through the "Receive Ticket" process at the bottom right of the screen to receive your ticket.

    *If you don't see the message "Your new ticket has arrived," you may be logged in with a different ID than the one you used to apply. Please check "Frequently Asked Questions."

  • Check the ticket display

    Please select the performance from My Tickets and check the display on the ticket by the day before the performance.

Admission on the day of the performance

  • Display the entrance check screen in advance

    You cannot enter with just the ticket!
    Be sure to display this screen!

    When entering, please present the "Entry Check Screen" that appears after tapping "Tickets" on the menu and then the relevant performance to the entrance staff.
    If multiple tickets are displayed, please enter together with the person who applied.

    *The entrance check screen will be displayed [approximately 1 hour before the doors open on the day of the performance].

    *If you have closed the admission check screen, please tap the "Show admission check screen" button displayed on the ticket.

  • Enter with a stamp

    After checking the entrance check screen, you can easily enter by stamping.

    *You will not be able to enter with a screenshot of the entrance check screen.
    Please be sure to display the admission check screen from the e-ticket app.

Those who are using the "YORUSHIKA APP" for the first time
Please make sure to log in from the smartphones of both the successful applicant and accompanying person (only if accompanying person is specified) using the Plus member ID.

  • Download the app

    Send URL to Android

    Install the "YORUSHIKA APP" from Google Play.

    *If you are unable to download successfully, search for it on the Play Store and download it.

    *To prevent unauthorized use of electronic tickets, you may only change your device and reinstall the app twice a month.
    Please note that if you repeatedly install the app, you will not be able to log in.

    After launching the app, tap "TICKET" in the menu at the bottom of the screen and log in with the Plus member ID (email address is also acceptable) and password you used to apply for tickets to access the ticket menu.

    *If you purchase tickets in advance and specify a companion, not only the applicant but also the companion will need to install the app and receive the ticket.

  • Phone number verification

    Once you log in, you will be redirected to the phone number input screen. Please enter the phone number of the device you will be using the app on. After entering the information, an SMS message will be sent to your device, so please enter the authentication number provided.

    *The ticket menu cannot be used on smartphones that do not have an SMS contract or phone number.

Receiving your e-ticket

  • Get your ticket

    If you have received an email notifying you that your e-ticket has been displayed, please tap on the "New tickets have arrived" message to confirm that the ticket for the relevant performance is displayed.

    *Please note that there is no need to go through the "Receive Ticket" process at the bottom right of the screen to receive your ticket.

    *If you don't see the message "Your new ticket has arrived," you may be logged in with a different ID than the one you used to apply. Please check the "Frequently Asked Questions" section.

    *If you purchased an e-ticket through a method other than the member-only advance sale or official advance sale, the method of collection will be different.

  • Check the ticket display

    Please select the performance from My Tickets and check the display on the ticket by the day before the performance.

Admission on the day of the performance

  • Display the entrance check screen in advance

    You cannot enter with just the ticket!
    Be sure to display this screen!

    When entering, please present the "Entry Check Screen" that appears after tapping "Tickets" on the menu and then the relevant performance to the entrance staff.
    If multiple tickets are displayed, please enter together with the person who applied.

    *The entrance check screen will be displayed [approximately 1 hour before the doors open on the day of the performance].

    *If you have closed the admission check screen, please tap the "Show admission check screen" button displayed on the ticket.

  • Enter with a stamp

    After checking the entrance check screen, you can easily enter by stamping.

    *You will not be able to enter with a screenshot of the entrance check screen.
    Please be sure to display the admission check screen from the e-ticket app.

Inquiries regarding the use of electronic tickets